1. All original paintings, original drawings and limited edition prints will be referred to here with as “Artworks” or “Artwork”.  Timothy Joseph Allen is the “Seller” and you, the purchaser, are the “Buyer”.
  2. Anyone Buyer opting to buy an Artwork either in the normal online store or via an auction, is responsible for paying for the Artwork, the taxes and the shipping.
  3. All Artworks will be shipped within 7 (seven) days of purchase.
  4. All Artworks will be shipped in cardboard boxes to significantly reduce possible damages.
  5. The shipping costs will be calculated on the size and weight of the package. You will be able to see these charges before you proceed to the payment page. Some countries may charge customs and duties for your package. You are responsible for these customs and duties charges.
  6. If any Artwork is damaged during delivery, please take a picture within 24 hours of receipt and send it to tja at americanartistinrome dot com.  An assessment will be made of the damage and a solution offered.  If the solution does not meet your needs, the Artwork may be sent back for a full refund, not including the shipping costs.
  7. A Buyer has 48 hours after receipt to decide if they wish to keep the Artwork.  If they wish to pursue a refund, the Buyer must:
    1. Contact the Seller at tja at americanartistinrome dot com informing him of this decision.
    2. Mail the Artwork back within 7 (seven) days of its receipt.
    3. Upon receipt of the Artwork and confirmation that the Artwork is in good condition, the Seller will reimburse the money to the Buyer via PayPal or money wire. Please note that the reimbursement does not include the shipping costs.